The Holistic Marketing Primer

Our expertise in market research in the health, pharmaceutical and publishing industries can help you define appropriate e-marketing metrics, revenue stream models, and user/viewer action criteria. 

Because the web is a relatively new media, I would like to take a moment to paint a picture of what a holistic marketing plan is all about. Holistic plans integrate the best of traditional marketing strategies and media buys with the more recent and fast growing e-marketing components. In order to deliver a comprehensive marketing plan, you now need to know not only the traditional marketing metrics and criteria for visual aid testing, focus groups, demographic spreads, direct mail programs, etc., but it is equally and perhaps more important to understand that each of these elements is mirrored on the web -- but with important differences. 

The web (e-market paradigm) is a different culture than traditional media; it is fluid (it's always changing, and fast), and it is an interactive environment in which consumers have very different expectations than with traditional media. Traditional methodologies, cultures and paradigms do not apply in this mirrored world. While it is true that conceptually there are similarities in marketing strategies in the two worlds, the execution, measurement and verification in the e-marketing world requires a different set of understandings.  This perspective provides the first step toward delivering a clear, well-executed holistic marketing plan.

The Holistic Marketing Strategy is an organic and inter-related process that builds on team oriented approaches to achieving organizational goals. At Emedwriter, we provide expertise that helps you define appropriate market metrics (how you measure), research requirements, vehicles for measurement, and appropriate media buys that will enable you to achieve your market goals. Through our partnership program, we offer integrated holistic market planning and support. Our support infrastructure provides a wide spectrum of services comprising all the major slices of the holistic marketing pie.  Some of these are: organizational goal setting, content generation, content generation relative to market based technologies, and end to end product, visual aid, and web-visual testing, and usability studies. 

 

E-World considerations

There are two important components in the e-world that I would like to take a few moments to discuss.

The first is the human viewer/user’s impression of the media itself -- its utility, touch and feel, the content, and its message. These qualities pertain to the content based portion of the media, and they affect how individuals process the information they receive there.

A second component of the media is the machine as the viewer/user, or perhaps better stated, the vehicle of the media itself. Historically when we test media it is in one medium – television, print, or radio. This medium is more or less ubiquitous in the way it is delivered. While it is true that fidelity differs on different stereos and image quality differs from one T.V. set to the next, for general purposes these differences are predicated to a base-line standard with very few exceptions. On the web, however, the e-marketer must market not only to the human, but also in essence to the machine. For example, there are multiple browser platforms with multiple versions, with multiple bandwidth access, and the list goes on and on. In addition, these media are delivered on multiple devices in entirely different environments -- PDA’s, desktop computers, web TV, mobile connections, and more. The metrics of visibility and utility change from one environment to the next. In other words, what a user might do on a PDA may be different than on a desktop, all other things being equal, which is rarely the case.

In addition to these machine oriented platform issues is the interactive technical aspect. Technical factors include media visibility to machine, web spider visibility, plug-in support, meta-tagging, XML portability, bandwidth requirements, load-n-view times, and so forth. At this point you might be asking, how would we ever find our way through this environment? But before you lose heart, there are ways through this; please read on.

Clearly, these issues have a huge range of impact on the success of e-marketing strategies. While it is true that the web is a multi-fingered, multi-metric environment, it is also true that it is growing at the speed of light, and advertising revenue is moving to interactive media. And while recent reports show slowing in some areas, we believe web marketing and second- and third-generation e-marketing plans are here to stay and will comprise a large part of the advertising dollar.  

 

The Holistic Marketing Team

 

As a result of the changes in media environment, the successful marketing team is no longer the same.  E-marketing is technology driven, and market based technologies are the wave of the present and the future. We believe that a holistic marketing team is now required to address the complex issues of marketing on the web in conjunction with conventional media. This team needs to consist of real time interaction between media developers, web masters, marketers, project managers, Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) intra-organizational systems, and the management team. Each of these individuals brings a piece of a necessary interactive discussion to the table. In the web’s infancy, web developers were suddenly relegated to writing ad copy, and marketers found themselves in foreign terrain in terms of media issues (such what is available in the new media, what bandwidth is needed, and viewer/user demographics). Today we are entering a more mature second-generation web. This is a web where the ‘hype bubble’ has burst, and making definitive decisions that have positive effects on long-term customer relationships as well as ROI are key.

 

How we can help you?    

Introducing the Emed Market network: 

Our partnership network is a group of people and organizations that work together to provide full spectrum, end-to-end holistic marketing strategies in the health, pharmaceutical, and publishing industries. In choosing partners for our network we have hand- picked individuals and organizations who have the following capabilities: scalable service structures, well-integrated conceptual understandings, team-based approaches to problem solving and goal attainment, a representative piece of the holistic marketing pie, and an understanding of organic, recursive development cycles. We encourage you to familiarize yourself with our partner network below. 

As a team we can:

Help you define appropriate market metrics that are consistent with your e-marketing goals. Not every revenue model, whether it is subscription-based, a point of purchase model, or the more qualitative branding goals, have the same measurement requirements. In this environment simply deciding what to measure and why can be an ordeal. By “appropriate,” we mean a plan that follows critical basic rules. Web and content development need to interact organically and recursively with each component of the holistic marketing strategy. Strategies need to be developed that are based on clear understandings of market based technologies as well as organizational goals and cross media portability. The metrics you need to utilize are specific to your revenue model (one size does not fit all), and your organizational goals. They need to match your predominate media platforms, and they need to match your technical capabilities as well as your budget. In addition they need to follow three basic steps.

1.      Establish the specific goal or goals,

2.      Determine an appropriate method of measurement (marketing without measuring is like throwing money down a black hole), and

3.      Determine how this translates into ROI and other bottom line criteria. 

 Introducing our internet testing programs:

1.      We conduct testing for integrated web media. These include banner ads, pop-ups, flash movies, streaming media, name branding, survey requests, web navigation, viewer/user exposure times, statistical action based response reporting, click through analysis, demographic identification, color use, eye movement, reverse spider base-line definition, search engine marketability, affiliate and partner program chain of action definition, basic market metrics, user action criteria and so forth.  

2.      We conduct testing via the web utilizing various different technologies. These can include online surveys, e-mail surveys, list validation, e-conferencing, web-casting, e-focus groups, password protected surveying, chat rooms, traffic data collection, and other tools.

 

When you need a team of dedicated people who understand the complexity of e-marketing in the health, pharmaceutical, or publishing industries, then it is time to turn to Emed market network.  Visit us today at http://www.emedwriter.com

Contact information:

e-mail: emn@emedwriter.com

101 First Street

Utica, NY 13501

Phone: 315.733.7760

Fax: 877.801.2899 


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